Appointment cancellaton and "NO Show" Appointments
As a courtesy we routinely remind and confirm patients of their upcoming scheduled appointment, usually the day before and either directly or by a phone message if they are away from their desk. If unable to keep appointment, we request 24 hours notice.
First cancellation or No-Show: No charge. This is entered into the file, but is considered excused.
Second Event: A charge will accrue and is payable before another appointment can be made.
Third Event: So as not to raise fees for everyone to compensate for this expense by a few, we need to talk.